Table of Contents
- What Is the CSS Profile
- Who Is Considered a Noncustodial Parent
- CSS Profile for Non Custodial Parent StepbyStep Process
- Information Required from Noncustodial Parents
- Completing the CSS Profile Non Tax Filers Statement
- Sensitive Situations and Waivers
- Fee Payment and Waiver Options
- CSS Profile for Parents Custodial vs Noncustodial
- Common Challenges & Solutions
- Impact on Financial Aid Calculations
- Official Resources Tools and Further Help
- Conclusion
What Is the CSS Profile
The CSS Profile (College Scholarship Service Profile) is an online financial aid application administered by the College Board. Unlike the FAFSA (Free Application for Federal Student Aid), which determines eligibility for federal aid, the CSS Profile is required by approximately 400 colleges and scholarship programs to award non-federal institutional aid.
The CSS Profile digs deeper into your family's financial situation, requiring information from both custodial and non-custodial parents when applicable. This allows colleges to make more nuanced financial aid decisions based on your complete family circumstances.
"The CSS Profile collects more detailed financial information than the FAFSA, allowing institutions to make finer distinctions between families with similar incomes but different financial profiles," explains the College Board's official guidance.
For an overview of the entire CSS Profile application—including application cost and common mistakes—see our CSS Profile Application Guide.
What Is the CSS Profile
Feature | CSS Profile | FAFSA |
---|---|---|
Purpose | Institutional aid (scholarships, grants) | Federal aid (loans, work-study, grants) |
Cost | $25 for first school, $16 for each additional | Free |
Family Information | More detailed, includes both parents in divorce/separation | Less detailed, only custodial parent info |
Asset Evaluation | More comprehensive (home equity, small business assets) | More limited (excludes primary residence) |
Schools Requiring | ~400 (mostly private colleges) | All colleges accepting federal aid |
Comparison of CSS Profile and FAFSA for financial aid applications.
Who Is Considered a Noncustodial Parent

Understanding who qualifies as a noncustodial parent is essential for completing the CSS Profile correctly.
According to the College Board, a noncustodial parent is defined as "the biological or adoptive parent who does NOT live with the student most of the time." This determination is based on physical custody arrangements, not legal custody or financial responsibility.
It's important to note that legal arrangements regarding child support or college expenses do not change who is considered the custodial or noncustodial parent for CSS Profile purposes. The determination is based solely on where the student physically resides most of the time.
If you're an international family or the noncustodial parent lives abroad, refer to our CSS Profile for International Students: Everything You Need To Know for specialized guidance.
Common Family Scenarios
- Divorced/Separated Parents: The parent the student does not live with most of the time is the noncustodial parent.
- 50/50 Joint Physical Custody: The parent who provided less financial support during the past 12 months is typically considered the noncustodial parent.
- Remarried Noncustodial Parent: Both the noncustodial parent and their new spouse (the student's stepparent) must provide financial information.
- Multiple Divorces/Remarriages: The biological/adoptive parents are the focus, regardless of subsequent marriages or divorces.
CSS Profile for Non Custodial Parent StepbyStep Process
The process for completing the CSS Profile as a noncustodial parent follows a specific sequence. Understanding each step will help ensure a smooth application process.
Want a holistic step-by-step CSS Profile walkthrough and downloadable application sample? See our CSS Profile Application Guide To Maximize Financial Aid Success.
Student Initiates the Process
- The student must first create a College Board account and begin their CSS Profile application. During this process, they will:
- Indicate their parents are divorced, separated, or never married
- Provide the noncustodial parent's email address
- Complete their portion of the application
Noncustodial Parent Receives Email Invitation
Once the student enters the noncustodial parent's email address, the College Board system automatically sends an invitation email to that parent. This email contains:
- A unique link to access the noncustodial parent's portion of the application
- Instructions for creating a College Board account (if they don't already have one)
- Information about required documentation
Creating a College Board Account
- If the noncustodial parent doesn't already have a College Board account, they must create one:
- Go to the link provided in the email invitation
- Click "Sign Up" to create a new account
- Provide personal information (name, email, password)
- Verify the email address
Important: The noncustodial parent must use the same email address where they received the invitation.
Completing the Noncustodial Parent Application
- After logging in, the noncustodial parent will:
- Verify their identity and relationship to the student
- Provide household information (current family members, other college students)
- Enter detailed financial information (income, assets, expenses)
- Review and submit the completed form
The noncustodial parent's information remains confidential from both the student and the custodial parent. Only the colleges receiving the CSS Profile will see both parents' information.
Tracking Completion Status
Students can monitor whether their noncustodial parent has completed their portion through their CSS Profile dashboard. However, they cannot see the actual financial information provided.
"The noncustodial parent's financial information is kept confidential from the custodial parent and the student," notes the College Board's official guidance. "Only the colleges and programs receiving the CSS Profile will have access to this information."
Information Required from Noncustodial Parents
Noncustodial parents must provide comprehensive financial information on the CSS Profile. Being prepared with the right documents will make the process much smoother.
For a detailed list of all financial documents you may need, see our CSS Profile Application Guide.
Essential Financial Documentation
- Tax Returns: Most recent federal tax return (Form 1040) and all schedules
- Income Records: W-2 forms, 1099 forms, and other income documentation
- Asset Information: Bank statements, investment accounts, property values
- Business/Farm Information: If applicable, business tax returns and financial statements
- Current Household Information: Details about current spouse, dependents, and household members
Specific Financial Details Required
The CSS Profile for non custodial parents requests detailed information about:
- Income
- Adjusted gross income from tax returns
- Untaxed income (child support, social security benefits)
- Expected income for the current and next calendar year
- Assets
- Cash, savings, and checking account balances
- Home equity (current value minus debt)
- Investment values (stocks, bonds, mutual funds, 529 plans)
- Business or farm net worth (if applicable)
- Expenses
- Housing costs (rent or mortgage payments)
- Medical and dental expenses not covered by insurance
- Child support paid for other children
- Elementary/secondary school tuition for other dependents
- Current Household
- Information about current spouse (if remarried)
- Other dependents in the household
- Other family members attending college
Privacy and Confidentiality
The College Board maintains strict confidentiality protocols. The noncustodial parent's financial information is not shared with:
- The custodial parent
- The student
- The other parent's new spouse (if applicable)
Only the financial aid offices at the schools receiving the CSS Profile will have access to both parents' information.
"We take data security seriously," states the College Board. "All information submitted through the CSS Profile is encrypted and protected according to industry standards."
Completing the CSS Profile Non Tax Filers Statement
If a noncustodial parent did not file taxes for the required year, they must complete the CSS Profile Non Tax Filer's Statement. This form explains why taxes weren't filed and documents all sources of income.
See additional help for non-tax filers in our CSS Profile Application Guide To Maximize Financial Aid Success.
https://cssprofile.collegeboard.org/pdf/cssprofile-nontax-filer.pdf
What Is the Non Tax Filers Statement
The Non Tax Filer's Statement is a supplemental form required when a parent indicates they did not file a federal tax return for the year requested on the CSS Profile. This form:
- Documents all sources of income (taxable and non-taxable)
- Explains why a tax return wasn't filed
- Provides an official record for financial aid purposes
StepbyStep Completion Process
- Access the Form: The non-tax filer's statement becomes available within the CSS Profile when you indicate you did not file taxes.
- Provide Reason for Not Filing: Common acceptable reasons include:
- Income below filing threshold
- Extension filed (but not yet completed)
- Non-US resident with foreign income only
- Receiving only non-taxable income (certain disability benefits, etc.)
- Document All Income Sources:
- Wages/salary (provide W-2 forms if available)
- Self-employment income
- Interest and dividends
- Untaxed income (social security, child support, etc.)
- Foreign income
- Support from others
- Supporting Documentation: Be prepared to provide:
- W-2 or 1099 forms (if you received them)
- Documentation of government benefits
- Letters from employers confirming income
- Bank statements showing deposits
- Certification: You must certify that the information provided is accurate and complete.
Common Challenges and Solutions
- No Documentation Available: If you have no formal documentation of income, provide a detailed written explanation of how you supported yourself/your family.
- Cash-Only Income: Detail the source, frequency, and approximate amounts of cash income received.
- Support from Others: If you lived with family members or received significant support from others, explain this arrangement.
- Foreign Income: Convert foreign currency to USD using the exchange rate from the appropriate date.
"The Non Tax Filer's Statement helps financial aid officers understand your complete financial situation when traditional tax documents aren't available," explains the College Board's guidance.
Sensitive Situations and Waivers
In some cases, obtaining information from a noncustodial parent may be impossible or potentially harmful. The CSS Profile offers a waiver process for these situations.
If you need help with international, blended, or complex family situations, refer to CSS Profile For International Students: Everything You Need To Know.
https://cssprofile.collegeboard.org/pdf/cssprofile-ncp-waiver-form.pdf
When a Waiver May Be Appropriate
The College Board considers waiver requests in situations such as:
- Complete estrangement between the noncustodial parent and the student/family
- Documented abuse or domestic violence
- Incarceration of the noncustodial parent
- Unknown whereabouts of the noncustodial parent (with documentation of attempts to locate)
- Court protection or restraining orders against the noncustodial parent
It's important to note that a waiver is not typically granted solely because:
- The noncustodial parent refuses to provide information
- The noncustodial parent is not involved in the student's education
- The parents have an agreement that the noncustodial parent is not responsible for college expenses
- The student has not communicated with the noncustodial parent in a short period
The Waiver Request Process

- Obtain the Form: Download the Noncustodial Parent Waiver Request Form from the College Board website.
- Complete the Form: The custodial parent or student must provide:
- Detailed explanation of the circumstances
- Last known contact information for the noncustodial parent
- History of child support and contact
- Specific reasons why obtaining information is impossible
- Gather Supporting Documentation: Effective waiver requests typically include:
- Third-party documentation (court documents, police reports, social worker letters)
- Letters from school counselors, clergy, or therapists familiar with the situation
- Legal documents (restraining orders, incarceration records)
- Documentation of attempts to contact the noncustodial parent
- Submit to Each College: Unlike the CSS Profile itself, waiver requests are submitted directly to each college's financial aid office, not to the College Board.
- Follow Up: Each college makes its own determination about whether to grant the waiver. Contact each financial aid office to confirm receipt and inquire about their timeline for decisions.
Sample Waiver Request Letter Components
- Student's full name and College Board ID
- Brief history of the parents' separation/divorce
- Detailed explanation of why contact is impossible or dangerous
- Timeline of the student's relationship with the noncustodial parent
- Any attempts made to obtain information
- References to attached supporting documentation
"Each college makes its own decision about waiving the noncustodial parent's information," states the College Board. "A college may request additional information before making a decision."
Fee Payment and Waiver Options
Understanding the CSS Profile fee structure and available waivers is important for both custodial and noncustodial parents.
For more on CSS Profile costs, how to secure a waiver, and an up-to-date breakdown of fees, see our CSS Profile Application Guide To Maximize Financial Aid Success.
CSS Profile Fee Structure
- The CSS Profile has a tiered fee structure:
- $25 for the first college or program
- $16 for each additional college or program
For families with divorced or separated parents, it's important to note:
- The student/custodial parent pays the initial application fee
- The noncustodial parent does not pay an additional fee to complete their portion
- All fees are paid by the student/custodial parent when submitting the initial application
Fee Waiver Eligibility
- The College Board automatically provides fee waivers to students who:
- Are an orphan or ward of the court under age 24
- Come from a family that received public assistance
- Have a family income below $100,000 with typical assets
- Qualified for an SAT fee waiver
If a student receives a fee waiver, it covers:
- The application fee for the first college ($25)
- Up to six additional colleges (worth $96)
How Fee Waivers Work for Noncustodial Parents
- When a student qualifies for a fee waiver:
- The waiver is applied automatically during the student's application process
- The noncustodial parent's portion is included in this waiver
- No separate fee waiver application is needed for the noncustodial parent
What If You Dont Qualify for an Automatic Waiver
- If your family doesn't meet the automatic waiver criteria but still faces financial hardship:
- Complete the CSS Profile application
- Contact each college's financial aid office directly
- Explain your financial situation and request consideration
- Some colleges may reimburse the application fee or provide institutional support
"Fee waivers are automatically applied based on the information you provide in your CSS Profile application," explains the College Board. "You do not need to submit a separate fee waiver request."
CSS Profile for Parents Custodial vs Noncustodial
Understanding the different roles and responsibilities of custodial and noncustodial parents in the CSS Profile process helps families navigate this complex application more effectively.
If you are dealing with application requirements as an international student, our CSS Profile For International Students Guide offers specific advice on the distinctions and required documentation.
Definitions and Roles
Custodial Parent:
- The parent with whom the student lived more during the past 12 months
- Initiates the CSS Profile application process
- Provides their financial information first
- Pays the application fee
- Enters the noncustodial parent's email address
Noncustodial Parent:
- The parent with whom the student lived less during the past 12 months
- Completes a separate portion of the CSS Profile
- Receives an email invitation to participate
- Provides financial information independently
- Cannot see the custodial parent's information
SidebySide Comparison
Below is a comparison of the responsibilities and process for custodial and noncustodial parents in the CSS Profile application.
SidebySide Comparison
Aspect | Custodial Parent | Noncustodial Parent |
---|---|---|
Application Access | Initiates the process | Receives email invitation |
Fee Responsibility | Pays all application fees | No separate fee required |
Information Shared | Student's application details | Only student's name and application ID |
Stepparent Info | Current spouse's finances required | Current spouse's finances required |
Submission Timeline | Must submit first | Can only submit after custodial parent |
Waiver Process | N/A | May request waiver in special circumstances |
Comparison of process and responsibilities between custodial and noncustodial parents.
Special Considerations for Blended Families
Remarried Custodial Parent:
- Both the custodial parent AND stepparent's financial information is required
- This includes income, assets, and household expenses
- The stepparent has no legal obligation to contribute to college costs, but their financial information is still considered
Remarried Noncustodial Parent:
- Both the noncustodial parent AND their spouse's financial information is required
- The noncustodial stepparent's finances are considered even if they have no relationship with the student
- This can significantly impact the financial aid calculation
Common Questions About Parent Roles
- What if custody is exactly 50/50? If physical custody is truly equal, the custodial parent is the one who provided more financial support during the past 12 months.
- What if the student lived with neither parent? If the student lived with neither parent (e.g., with grandparents or other relatives), the custodial parent is the one who provided more financial support.
- Do legal custody arrangements matter? No. The CSS Profile is concerned with physical custody (where the student actually lived), not legal custody arrangements.
"For CSS Profile purposes, the custodial parent is the parent with whom the student lived more during the past 12 months," states the College Board. "This is not necessarily the parent who has legal custody or is responsible for college costs."
Common Challenges & Solutions
Completing the CSS Profile for non custodial parents often presents unique challenges. Here are solutions to the most common issues families face.
Our CSS Profile Application Guide includes further troubleshooting for application errors, complex documentation, and maximizing your financial aid.
Technical Challenges
- Challenge: Noncustodial parent didn't receive the email invitation
- Solution: Check spam/junk folders
- Have the student verify the email address in their application
- The student can resend the invitation through their CSS Profile dashboard
- If problems persist, contact CSS Profile customer service at 844-202-0524
- Challenge: Noncustodial parent can't create a College Board account
- Solution: Ensure they're using the exact email address where they received the invitation
- Try a different browser or clear browser cache/cookies
- Create the account first, then click the invitation link
- Contact College Board technical support for assistance
- Challenge: Application times out or loses information
- Solution: Save progress frequently using the "Save" button
- Note that the system automatically logs out after 30 minutes of inactivity
- Complete one section at a time rather than trying to do everything at once
Documentation Challenges
- Challenge: Noncustodial parent doesn't have required tax documents
- Solution: Request a tax transcript from the IRS
- Complete the Non Tax Filer's Statement if no taxes were filed
- Provide alternative documentation of income (W-2s, pay stubs)
- Contact each college's financial aid office to explain the situation
- Challenge: International noncustodial parent with foreign income
- Solution: Convert all currency to USD using the exchange rate from the appropriate date
- Provide translated copies of tax documents if possible
- Explain the tax system differences in the Additional Information section
- Contact each college for specific guidance on international documentation
- Challenge: Self-employed noncustodial parent with complex finances
- Solution: Provide Schedule C and other business tax forms
- Include a brief explanation of the business structure and income
- Be consistent between personal and business financial reporting
- Consider consulting with a financial aid advisor for complex situations
Family Dynamics Challenges
- Challenge: Noncustodial parent refuses to participate
- Solution: Try explaining the importance for the student's financial aid
- Have a neutral third party (school counselor, relative) make the request
- If refusal continues, document all attempts at contact
- Apply for a noncustodial parent waiver (though approval isn't guaranteed)
- Challenge: Parents disagree about who is custodial/noncustodial
- Solution: Refer to the official definition (where student lived more in past 12 months)
- Document the actual living arrangement with a calendar or timeline
- If truly 50/50, determine who provided more financial support
- Contact colleges directly if the situation is unusually complex
- Challenge: Recent change in custody arrangement
- Solution: Use the past 12 months as the determining period
- Explain recent changes in the Additional Information section
- Provide documentation of the new arrangement
- Contact each college to explain the timing of the change
Impact on Financial Aid Calculations
Understanding how noncustodial parent information affects financial aid decisions can help families prepare financially and set realistic expectations.
If you're looking for a broader financial planning overview, including saving strategies and debt reduction, review our College Financial Planning Strategies For 2024.
How Colleges Use Noncustodial Parent Information
Most colleges that require the CSS Profile consider both parents' financial information when determining institutional aid, regardless of divorce agreements or which parent has agreed to pay for college. This approach is based on the philosophy that:
- Both biological/adoptive parents have a responsibility to contribute to educational expenses
- Divorce or separation changes the family structure but doesn't eliminate parental financial responsibility
- A more complete financial picture allows for more equitable aid distribution
However, colleges vary in how they weight noncustodial parent information:
- Full Consideration: Some colleges give equal weight to both parents' finances
- Proportional Consideration: Some use a formula that considers the noncustodial parent's information proportionally to their involvement
- Institutional Formulas: Many colleges have their own proprietary formulas for calculating need with divorced parents
RealWorld Impact Examples
- Scenario 1: High-Income Noncustodial Parent
- Student lives with custodial parent earning $50,000/year
- Noncustodial parent earns $150,000/year with significant assets
- Impact: Student's demonstrated need will be substantially lower than if only custodial parent information was considered
- Potential difference: $10,000-$25,000 less in need-based aid
- Scenario 2: Similar-Income Parents
- Both custodial and noncustodial parents earn approximately $70,000/year
- Impact: Student's demonstrated need will be lower, but not dramatically
- Potential difference: $5,000-$15,000 less in need-based aid
- Scenario 3: Low-Income Noncustodial Parent
- Custodial parent earns $90,000/year
- Noncustodial parent earns $30,000/year with minimal assets
- Impact: Minimal change to demonstrated need
- Potential difference: $0-$5,000 less in need-based aid
Strategies for Maximizing Aid
- Be completely honest: Providing accurate information is essential—financial aid offices can and do verify information.
- Use the Additional Information section: Explain special circumstances that affect either parent's ability to contribute.
- Appeal if necessary: If your financial situation changes or has unique aspects not captured by the forms, file an appeal with each financial aid office.
- Check each college's policy: Some colleges have specific policies for divorced families—research these before applying.
- Consider college choices strategically: Some colleges are more generous with institutional aid than others, even with similar profiles.
"The inclusion of noncustodial parent information can significantly impact a student's Expected Family Contribution and subsequent financial aid package," notes financial aid experts. "This is especially true at highly selective private institutions that meet full demonstrated need."
Official Resources Tools and Further Help

Navigating the CSS Profile for non custodial parents is easier with the right resources. Here's a comprehensive collection of official tools and guidance to help you through the process.
If you want a full checklist, common errors, a sample application, or info on the latest updates for 2024, check our CSS Profile Application Guide To Maximize Financial Aid Success.
College Board Official Resources
- CSS Profile Main Website
https://cssprofile.collegeboard.org/
The official starting point for all CSS Profile applications, with general information and FAQs. - Noncustodial Parent Information Page
https://cssprofile.collegeboard.org/noncustodial-parent
Specific guidance for noncustodial parents, including definitions and process overview. - CSS Profile Fee Waiver Information
https://cssprofile.collegeboard.org/fee-waivers
Details on eligibility and the application process for fee waivers. - Noncustodial Parent Waiver Request Form
https://cssprofile.collegeboard.org/pdf/cssprofile-ncp-waiver-form.pdf
The official form for requesting a waiver of noncustodial parent information. - Non Tax Filer's Statement
https://cssprofile.collegeboard.org/pdf/cssprofile-nontax-filer.pdf
Form and instructions for parents who did not file taxes.
Technical Support
- CSS Profile Customer Service
Phone: 844-202-0524
Available Monday-Friday, 9:00 AM to 6:00 PM Eastern Time - CSS Profile Email Support
[email protected]
For technical issues with the application platform.
College-Specific Resources
- Participating Institutions List
https://profile.collegeboard.org/school-search
Search tool to find which colleges require the CSS Profile. - Individual College Financial Aid Offices
Always check each college's financial aid website for specific policies regarding:- Noncustodial parent requirements
- Waiver processes
- Institutional deadlines
- Special circumstances considerations
Additional Guidance Tools
- CSS Profile Tutorial Videos
The College Board offers step-by-step video tutorials on completing various sections of the application. - CSS Profile Checklist
A downloadable checklist of required documents and information for both custodial and noncustodial parents. - Glossary of Financial Aid Terms
Helpful for understanding the technical terminology used throughout the application.
Getting Personalized Help
If you're facing complex family situations or have questions specific to your circumstances:
- Contact College Financial Aid Offices Directly
Financial aid officers can provide guidance tailored to your situation and their institution's policies. - School Counselors
High school counselors often have experience helping families navigate the CSS Profile process. - Financial Aid Consultants
For very complex situations, professional consultants can provide personalized guidance (though this comes with a cost).
"Remember that each college makes its own financial aid decisions," advises the College Board. "It's always best to contact the financial aid offices at the colleges where you're applying for specific guidance."
Conclusion
Navigating the CSS Profile for non custodial parents can seem overwhelming, but with the right information and preparation, families can successfully complete this important financial aid application.
Key Takeaways
- Understanding Roles: The CSS Profile requires information from both custodial and noncustodial parents, regardless of legal agreements about college expenses.
- Process Overview: The student initiates the application, and the noncustodial parent receives an email invitation to complete their separate portion.
- Required Documentation: Noncustodial parents need tax returns, income documentation, asset information, and current household details to complete their section.
- Special Situations: In cases of estrangement or inability to contact the noncustodial parent, a waiver request can be submitted directly to each college.
- Financial Impact: Both parents' financial information affects the institutional aid calculation, potentially resulting in a different aid package than if only the custodial parent's information was considered.
Final Advice
- Start Early: The CSS Profile process takes time, especially when coordinating between separated parents. Begin at least two weeks before your earliest deadline.
- Communicate Clearly: Ensure both parents understand their responsibilities in the process and the importance for the student's financial aid opportunities.
- Be Thorough and Honest: Provide complete and accurate information—financial aid offices can and do verify the information provided.
- Document Everything: Keep copies of all submitted forms, correspondence with the College Board and financial aid offices, and any special circumstance documentation.
- Follow Up: Check with each college to confirm they've received all required components of your financial aid application.
Remember that while the CSS Profile process may seem complex, it's designed to help colleges understand your complete financial situation and provide appropriate financial aid. By following the steps outlined in this guide and utilizing the available resources, you can navigate this process successfully and help secure the financial support needed for your student's education.